For the last few weeks, I have not been able to start Skype or Windows Messenger ndue to some issue with
dsound.dll. The error shown (same for both apps) is as follows:
Problem signature: Problem Event Name: InPageCoFire Error Status Code: c000009c Faulting Media Type: 00000003 Damaged file name: dsound.dll OS Version: 6.0.6002.2.2.0.768.2 Locale ID: 2057 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Read our privacy statement: http://go.Microsoft.com/fwlink/?linkid=50163&clcid=0x0409
I have tried reinstalling Directx (using the
directx_Jun2010_redist.exe file from Microsoft.com) but to no avail. I believe this is Directx 9.x but I have not been able to find an exe for Directx 10 which is installed by default on Vista.
The below is my laptop config:
OS: Windows Vista Home Basic SP2 Processor: Intel Pentium Dual CPU T3200 @ 2GHz RAM: 4GB
Original Question posted at StackOverflow.