up vote 0 down vote favorite
share [g+] share [fb]

I tried to upgrade my AVG Anti-Virus Free Edition installation, but halfway the installation I had to stop Windows (my computer was not responding) and now the AVG User Interface says "There are no active components".

So I tried a new installation but the program keeps on giving errors. I also tried to uninstall the current installation (uninstall and also repair) but I keep getting error messages:

AVG error

Can anybody help me? How can I remove the current installation?

I'm using Windows Vista Business edition.

link|improve this question
75% accept rate
feedback

1 Answer

up vote 0 down vote accepted
  • Check Task Manager and kill any AVG components
  • Check Add/Remove Programs/Programs and features and see if there is anything in there
  • Re-run the setup and see if it creates a tempoary folder with a setup.exe/unistaller.exe and run them.
  • Have a look at Revo Uninstaller
link|improve this answer
I did (first 2 steps). There are no AVG processes running. Only under Services a service called AVG WatchDog. But I can't stop this service, when I choose Stop it says "Access is denied", where I am the administrator – waanders May 3 '11 at 8:55
try in Safe Mode? (Tap F8 when Vista starts up) – tombull89 May 3 '11 at 8:58
I finally succeeded to reinstall AVG: first a run of Revo Uninstaller (thanks @tombull89), it starts the uninstall program, same error, but I continued Revo, it removed the registry entries and all the AVG files, after that I did a new AVG installation and now it works fine – waanders May 3 '11 at 10:34
FYI, just found this: AVG Remover at avg.com/nl-en/download-tools – waanders May 3 '11 at 12:07
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.