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I have an HP DC7900 with Windows XP SP3 installed on it. I also have a Digital Recorder DS4000 but it's the only USB device shown in my computer. The CD drive has gone...

Has anybody seen this issue before?

I also tried the Microsoft fix at the following address without any success

Any help would be really appreciated!

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I was going to suggest the fix-it. :( Are you sure the drive hasn't come unplugged internally? Does it work on another machine? Did you just install iTunes? –  Shinrai May 3 '11 at 15:48
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Is it visible under device manager? –  Sathya May 3 '11 at 16:03
    
@Sathya: It's not visible in Device Manager but it is in the BIOS. I don't get it... And yes, iTunes has been installed quite a back ago but updated recently. –  r0ca May 3 '11 at 16:32
    
Do a quick check under your System Errors support.microsoft.com/kb/310414 , do you see anything unusual? Maybe disk errors, for example? –  rlb.usa May 3 '11 at 16:52
    
Sathya has a good point. It is possible that there was a hardware failure and Windows can no longer 'see' the device. –  Justin Pearce May 4 '11 at 18:28

1 Answer 1

I had a similar problem a few years back and this link saved me.

http://www.techsupportforum.com/forums/f149/solved-missing-dvd-cd-drive-202706.html

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