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One of my users came to me today with an interesting problem: The notes field in all of his contacts is appearing extremely small and is unreadable at 1024X768 (pictured below). For the record this is a sales person with 100's of contacts so manually changing them is out of the question.

The settings are Calibri and 11 point font however they appear like 2-3 point font. I can easily change the font by right clicking within the body of the notes section however I can not seem to find the global setting.

Thus far I have tried:

  • All the options under tools>options>mail format>stationary and fonts.
  • The font setting under tools>options>preferences>note options.
  • The font settings when in the contacts pain under view>current view>customize current view>other settings.

I'm not sure where else to look.

A Google search leads me to believe this a problem others have however no one seems to be able to solve it.

Even if you don't have an answer any ideas or thoughts would be appreciated, I don't want to just tell this user he's screwed...

Outlook 2007 and the OS is Windows XP Pro.

Screen shot:

Screen shot with the small text

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I told the user he's screwed... –  Kyle Jun 23 '11 at 13:45

1 Answer 1

up vote 1 down vote accepted

Have you checked if the user has Calibri font installed?

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Yes he has the Calibri font installed and it displays it fine in messages and in notepad. –  Kyle May 5 '11 at 13:56
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is it possible that a New Style Set has been created and applied by default? What do Style Inspector and Reveal Formatting show? Something is being applied to reduce the size –  datatoo Jun 7 '11 at 17:53
    
It was the style set! sry you didn't @me so I didn't even see this post... accepted and thank you! –  Kyle Jul 15 '11 at 21:00

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