Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I'm having this errors when trying to install office.

How can I fix this?

enter image description here

share|improve this question
Have you tried running the installer as Administrator? – Majenko May 5 '11 at 9:39
@Matt Yes, of course I have. Even if I don't, the installer will require that. – Nam G VU May 5 '11 at 10:21

Error 1923 can be a bit vague but was intended to mean that a previous version of office was found on the system and is creating a conflict. Here's the official MS solution:

To work around this issue, restart the computer after you remove the prerelease version of the 2007 Office programs.

However you may not actually have a previous version as there are a few of other things that can cause this, such as aggressive anti-virus or, as Matt pointed out, insufficient privileges.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.