up vote 3 down vote favorite
share [g+] share [fb]


I'd be very thankful for any kind of hint or advice concerning the following problem:

My computer crashes in regular intervals when I paint in photoshop using my graphic tablet. At first it takes longer ( usually 20-60 min ) until it crashes. When I then restart and continue to work on the same file, the intervals get shorter. After 2, 3 crahes, it only takes 5 min till it crashes again. Sometimes, the file is corrupted after the restart.

By "crashing" I mean: The screen suddenly turns black. For some seconds, the comuter makes a sound like "trtrtrtrtrtrtrtrrrrr...". The sound stops. The fans are still on. I can press any key, nothing happens.

This problem only occured after I've reinstalled my operating system. I reinstalled from within Win-7, in the mode where the old data gets preserved in a Windows.old folder. After reinstalling I had a tablet driver problem. There was a bug, so I installed the second oldest driver version, 6.16-5.
When I first painted for a while, the problem occured. I reinstalled the driver. No change. I reinstalled the newest driver, 6.16-7. No change ( aside from that the bug from before was still gone ).

What can I do? Any idea why this problem could occur?

Relevant Information:

OS: Win 7 64-bit
(Previous OS: Win 7 64-bit)
Photoshop CS5 64-bit
Tablet: Wacom Intuos 3
Tablet Driver: 6.1.6-7

I'm thankful for any idea!

Greetings!

link|improve this question
Does the "trtrtrtrtrtrtrtrrrrr..." sound come from the speakers or from the hardware itself? – Mr Alpha May 9 '11 at 21:26
I believe it's the hardware. Though I admit I'm not sure right now, I'll pay attention to that when it happens next. – summersong May 9 '11 at 22:01
Cool now I know how to spell the sound – Pacerier Oct 3 '11 at 20:12
feedback

1 Answer

up vote 1 down vote

This sounds like the symptoms of an overheating PC. You may want to run a CPU/GPU/disk temperature monitor and see what's going on.

link|improve this answer
+1 Yep, I concur. Try taking the side of your computer off to improve airflow. If that helps look into cleaning the dust out of your machine... carefully! – Johnny W May 15 '11 at 6:39
You could also try pointing a room fan at the open case... Keep it far enough away that it doesn't risk touching anything. If it helps then you have a heat issue and should take steps to clean the PC and replace/add internal fans. If you move internal fans be sure to keep the airflow direction correct IN the front/side and OUT the back. – Chris Nava May 16 '11 at 14:43
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.