Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I have a Acer laptop series 7740 running windows 7. I spilled some water over it 2 weeks ago and this has caused some side effects:

Basically, when I turn on the laptop, after the BIOS boot screen it freezes until I press some key. When I press a key, it shows the Windows booting screen. So far, so good. When the booting process reaches the Windows Log In screen, the screen flickers a couple of times with the Loading screen and the "Invalid password screen" while I still haven't typed in anything. After it flickers it only shows the Loading screen. I have to then press random keys on my keyboard for some time and it shows the Invalid password screen again and then lets me log in.

I have managed to reinstall windows completely with a hard drive format but that hasn't solved it.

Any ideas ?

share|improve this question
1  
Have you tried "Safe Mode with Command Prompt" in advanced boot options (f8 when starting)? There's some things you can do there that might help narrow down the issue. –  Blomkvist May 13 '11 at 19:49
    
Well I haven't tried that yet. However, I am able to log in normally ( by pressing random keys). Is there anything I should look for in "Safe Mode with Command Prompt"? –  sTodorov May 13 '11 at 19:51
    
Firstly, if this is just a keyboard issue, you should see it pretty fast in command line. –  Blomkvist May 13 '11 at 19:56

1 Answer 1

up vote 1 down vote accepted

Sounds like you may have shorted out some of the keys on the keyboard. Perhaps try disconnecting the internal keyboard, attach an external (USB) keyboard, and see how the boot/login acts.

Here's some instruction on detaching/disconnecting the notebook's keyboard (from here):

Here is a quick Acer aspire 7740 Keyboard repair tutorial with step-by-step instructions. Once you have purchased the new keyboard, all you need to replace the old with the new is a screwdriver and something plastic, flat and thin like a credit card or guitar pick.

Step one: Remove the two screws from the bottom of the computer that are holding down the Acer aspire 7740 Keyboard bezel. The bezel is the bar that sits right above all the function keys.

Step two: Turn the computer over, open the cover and insert the credit card or guitar pick between the bezel and the laptop screen. The bezel has pegs that sit in holes, you need to slowly pry up the bezel. It will make a bit of a popping noise as it is removed.

Step three: Now hold on to the laptop keyboard from the end closest to the screen and gently pull it away from the touch-pad end and flip it over. You will see the ribbon attached to the underside of the Acer aspire 7740 Keyboard. There is a little plastic connector holding the ribbon to the computer. To unlock it, carefully pull up on the two tabs; one located on each corner of the connector. Be very gentle when you do this as this is the one part that gets broken the most often when changing a keyboard. The ribbon cable will now be released.

Step four: Carefully pull the ribbon out of the connector and remove it along with the entire Acer laptop keyboard.

Final step: To insert the new Acer aspire 7740 Keyboard, place the board face down so you have easy access to the ribbon. Make sure the keyboard is lined up so when you flip it back over the keys are in the correct position. Keep the ribbon straight at all times; twisting it could damage it. Place the ribbon in the connector; it only goes in one way. Once in place, push down on the connector tabs to lock it. Now flip the keyboard over and slide it down toward the touch pad and take the bezel and line the pegs up with the holes and push it in place. Then turn the computer over and replace the two screws you removed from the bottom. You can now power on your computer and see if the Acer aspire 7740 Keyboard works. If it is not working, more than likely the ribbon was not inserted properly.

Hope that helps...

share|improve this answer
    
thanks, I will try that. I have one question before that, though. When I do manage to log into Windows I have no problems with the keyboard. All keys are working as expected, no weird behaviour. It only occurs on booting. –  sTodorov May 13 '11 at 19:54
1  
Yeah, it does seem pretty strange -- but water+electronics can do some pretty strange stuff. :) It's like it's a 'stuck key' problem that goes away after you bash a few keys. I'm wondering if it would behave similarly if you were to boot to a Linux Live CD (or alike)? –  Ƭᴇcʜιᴇ007 May 13 '11 at 19:57
    
Looks like I was thinking along the same lines as Techie007. –  Blomkvist May 13 '11 at 19:59
    
Hmmm, I will check it out with safe mode. I also have a Linux CD so I will try that one as well. Disconnecting the keyboard I will leave for last, though. –  sTodorov May 13 '11 at 20:03
1  
Thank you very much, I will keep you posted. –  sTodorov May 13 '11 at 20:04

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.