up vote 1 down vote favorite
share [g+] share [fb]

I'm trying to install a printer on my Windows 7 machine (both with and without SP1 installed) and during installation I get an error that it can't find KCPRNMON.DLL - any ideas?

The printer is a UTAX CD1230 KX, and I'm using their driver. I've used the exact same driver without any problems on other Windows 7 machines.

link|improve this question
the KC prefix indicates that this is not a standard windows library. maybe check your documentation? – Nate Koppenhaver Jul 2 '11 at 21:37
feedback

1 Answer

up vote 1 down vote

That DLL is a Kyocera one. I find it odd that the UTAX driver/installer would need it, unless maybe the UTAX is a rebranded Kyocera (as the KX in the model name seems to suggest).

Perhaps you could try installing some Kyocera drivers to see if the DLL gets added, or try copying it (and any other associated files) from the other PCs that were able to install the driver?

link|improve this answer
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.