up vote 1 down vote favorite
share [g+] share [fb]

My HP Laptop was upgraded to Windows 7 from Vista a few months ago. My newer Epson printer works fine in Thailand but the older HP Photosmart printer (at my USA home) won't work. The computer recognizes the Photosmart as a storage device, not a printer. Any ideas how to fix ?

link|improve this question
1  
Have you tried checking HP.com for Windows 7 drivers for your specific HP model? – techie007 May 25 '11 at 14:13
feedback

1 Answer

up vote 1 down vote

Oftentimes, you have to reinstall the driver when you upgrade Windows. The printer should work fine if you check HP.com or epson.com and search their support pages for drivers to find the one that matches your model, then install that.

link|improve this answer
I tried that...HP says that driver is not available for download and must be obtained thru Windows Update via USB. This doesn't work either. – Tom Shea May 26 '11 at 20:51
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.