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My HP Laptop was upgraded to Windows 7 from Vista a few months ago. My newer Epson printer works fine in Thailand but the older HP Photosmart printer (at my USA home) won't work. The computer recognizes the Photosmart as a storage device, not a printer. Any ideas how to fix ?

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Have you tried checking for Windows 7 drivers for your specific HP model? – Ƭᴇcʜιᴇ007 May 25 '11 at 14:13

Oftentimes, you have to reinstall the driver when you upgrade Windows. The printer should work fine if you check or and search their support pages for drivers to find the one that matches your model, then install that.

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I tried that...HP says that driver is not available for download and must be obtained thru Windows Update via USB. This doesn't work either. – Tom Shea May 26 '11 at 20:51

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