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For a client we want to set up a email discussion list so users can email comments to a central address, but can also see each other's comments, etc. Our users are familiar with email but sending them to a forum is one extra step and from past experience they won't bother.

How does one do this, so that the email address used is belonging to their own web domain? Is it a piece of web software you just install on the web-server? All the ones I've used are open-source through sourceforge, etc, so how they work is hidden.

Ideally one which allows access through a web-portal as well would be great.

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What about setting up a Google Group? One address that everybody can write to, and all others see it. Also has a web-accessible archive and can be made private of course. Only the discussion list address won't be for your domain, but end with @googlegroups.com.. –  slhck May 26 '11 at 11:01

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Mailman is software which does this. Is the clients website hosted inhouse or not? If not you may find the hosting company already has software to do this installed. It's a pretty common feature for hosted websites.

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