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My computer keeps getting slower, ever since I bought it, which I think is normal. But I'm at a point where it isn't fun anymore. And it 'hangs'/'lags' a lot

My CPU rarely uses over 70% of the PC, 0-5% when idle. My RAM is at most at 75 %, but mostly at around 50%. I regularly clean and defrag my HDD, clean the register, run complete virus/spyware/malware/.. scans at a regular base. Programs I don't use any more are deleted immediately. My HDD now uses around 300GB/640GB.

My setup is:

  • AMD Phenom II x4 955.
  • 4GB G.Skill C7 1333
  • ATI HD4890 1GB
  • Gigabyte ga-ma 790
  • 640GB HDD with 16MB cache (Not sure about this one, could be 32MB)
  • Windows 7 professional 64bit

This has never been overclocked, nor have I changed any of the parts.

I have about 80 processes running. And about 80 services.

So, is there anything abnormal with this? Is there anything else I should check? Got any tips?

EDIT: Here is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:22:30, on 27-5-2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\LG Soft India\forteManager\bin\Monitor.exe
C:\Program Files (x86)\Razer\Diamondback\Razer\Diamondback\razerhid.exe
C:\Program Files (x86)\Razer\Lycosa\razerhid.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\Razer\Lycosa\razertra.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Razer\Diamondback\Razer\Diamondback\razertra.exe
C:\Program Files (x86)\Razer\Diamondback\Razer\Diamondback\razerofa.exe
C:\Program Files (x86)\SpeedFan\speedfan.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Unity\Editor\Unity.exe
C:\Program Files (x86)\Unity\MonoDevelop\bin\MonoDevelop.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = ttp://
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = ttp://
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = ttp://
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = ttp://
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = ttp://
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O4 - HKLM\..\Run: [Diamondback] C:\Program Files (x86)\Razer\Diamondback\Razer\Diamondback\razerhid.exe
O4 - HKLM\..\Run: [Lycosa] "C:\Program Files (x86)\Razer\Lycosa\razerhid.exe"
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files (x86)\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: CurseClientStartup.ccip
O4 - Startup: Dropbox.lnk = Simon\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: forteManager.lnk = C:\Program Files (x86)\LG Soft India\forteManager\bin\Monitor.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - ttp://
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - ttp://
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - ttp://
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - ttp://
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: AMD Reservation Manager - Advanced Micro Devices - C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe
O23 - Service: AODService - Unknown owner - C:\Program Files (x86)\AMD\OverDrive\AODAssist.exe
O23 - Service: Mobiel Apple apparaat (Apple Mobile Device) - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

End of file - 10621 bytes
share|improve this question
Clean some dust off your CPU's heatsink. If they get overheated, they clock down (if you're lucky). Also, a processlist would be handy. 9/10 times there is tons of crap installed, not helping the situation. You also didn't mention if your CPU is at 70% when idle, or when doing stuff. – Brad May 27 '11 at 19:55
@Simon, better yet, run HijackThis ( and post your log file. That should give us a solid idea of what is going on. Also, just because you dust your case, doesn't mean the inside isn't filled with stuff. Crack it open and take a look if you can. – Brad May 27 '11 at 20:10
@Simon Verbeke Do you notice excessive hard drive activity when it goes slow? What anti-virus software do you have? If your CPU never maxes out, and you have enough available RAM, it can only be your hard drive that is causing the slow down. Some older anti-virus softwares can cause this when they do scans. – Connor W May 27 '11 at 20:35
@Simon Verbeke Ok, went through the log instead and can see you're using avast! 5. A quick look shows that version 6 is available, so I would upgrade, even if that turns out not to be the issue. – Connor W May 27 '11 at 20:40
@Simon Verbeke I dont know of any HDD tests off hand, but try and check the HDD light on your computer a bit more often, espicially when it goes slow, and see if you notice a difference. – Connor W May 27 '11 at 20:46
up vote 1 down vote accepted

This seems like an interesting issue to troubleshoot, can you try this procedure and run it for half a minute?

Answer with a comment here and I'll look into the trace to see what's hidden thing is bogging down you PC, sometimes things can be hidden from the normal monitors or not clear at first.

Other than that 80 processes running. And about 80 services. sounds like a lot, try to get that down to a bare minimum that's really necessary for your daily tasks. I'm also on Windows 7 and tweaked it down to 30 processes (of which 44 services), so you should at least be able to get your counts down to 60 processes and 60 services which I would still consider a lot...

And really consider on killing the Razer software, it is probably monitoring all mouse input which slows it...

If you need it for gaming purposes try to run it on demand.

share|improve this answer
Tried the procedure.. But it gave me a BSOD. After I rebooted and waited a few minutes, I got another BSOD. The error was: BCCode: 1e BCP1: FFFFFFFFC0000047 BCP2: FFFFF80002EC85FC BCP3: FFFF000003008100 BCP4: FFFF000000000080 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 – Simon Verbeke May 28 '11 at 9:50
I also don't suspect the razer drivers to be resource hogs. Though 2 instances of each of the drivers (one for keyboard and one for mouse) is odd – Simon Verbeke May 28 '11 at 9:50
@SimonVerbeke: Can you look in the event log if there was a dump made? If it's too big you could run wmic recoveros set DebugInfoType = 3 to set it to a Small Memory Dump or do it through the GUI as explained here. If you sent it I can see why it crashed, because it really shouldn't. On an unrelated note: Amongst others I'm Dutch too and welcome to Super User! :) – Tom Wijsman May 28 '11 at 13:01

The best thing to do is a spring cleaning, periodically wipe your harddrive and reinstall windows to it.

Sometimes the task manager and just cpu usage doesn't give the whole picture. Open up your task manager, go to the performance tab, click resource monitor. The area I think you should be monitoring is your harddrive. Which applications use it the most, how much they are using it, your IO's, and your queue length are all important.

share|improve this answer
This is not 1995. – Brad May 27 '11 at 20:09
I couldn't disagree more. My used and abused laptop running XP hasn't been reformatted since I bought it 6 years ago. My 3-year desktop at home and 4-year desktop at work also have none of these problems. Perhaps your cleaning methods aren't working. Even then, I can't remember the last time I've had to fight with DLL-hell, extra programs leaving stuff behind, etc. – Brad May 27 '11 at 20:15
Optimization is spring cleaning, reinstall is '95, as mentioned before. – music2myear May 27 '11 at 20:42
+1 for Brad. Even in the XP age, there was NO point in reinstalling. If you did, you just started over the same proccess, spending a lot of time with this. – Shiki May 27 '11 at 21:47
I agree as well: I haven't reinstalled my computer in years except for upgrades between XP --> Vista --> 7 and it has been smooth for the whole time, I don't see a point in reinstalling unless you really break something. With 64 bit root-kits are near impossible and the rest can simply be tracked down with Sysinternals and WPT, allowing you to recover the installation performance or even go past it... – Tom Wijsman May 28 '11 at 12:49

You need to get our Autoruns (from Sysinternals/Microsoft) and go through your start up entries and services very carefully.

For instance, is there a reason there are two versions of each of the Razer applications running on your system? Did you have two different Razer mice, different drivers with each, and failure to remove the old one before installing the other?

You should also go through your service list after studing Black Viper's run down on windows services:

Adobe, Java, and iTunes probably do not need to run on system startup either.

By carefully going through your software and services and removing those apps that are not necessary and disabling the startups of those that you use, you should be able to find a much more responsive system. Doing this with my 7 year old laptop made the system quite nimble, actually. Windows 7 Ultimate ran as fast as XP ever did when properly optimized.

share|improve this answer
I will have a look at that tomorrow ;) It's getting quite late here. Thanks! – Simon Verbeke May 27 '11 at 20:58
Went trough this. Down to 60 processes now :) Thanks! – Simon Verbeke May 28 '11 at 11:17
Back when I ran XP on my laptop I used hardware profiles to set up optimized software configurations for different uses. When on an airplane or travelling, I'd turn off all services except for those necessary for DVD viewing. This was no ultraportable laptop, but I was able to get around 6 hrs of usable DVD viewing. Then there were other settings for the classroom (wireless only, no multimedia), general use (everything on) and a couple others that I no longer recall. This made the whole system very responsive for each given environment. – music2myear May 31 '11 at 14:54

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