We have a newly built Windows XP SP3 PC, with Citrix Online Plug-in (Web):
File version: 12.1.0.30
Product version: 12.1
Size: 13.4 MB Date
Modified: 11/4/11
When the user logs into our Citrix webpage and clicks on a shortcut to open Word, two copies of the application are launched, with Document1 & Document2 opened.
We have uninstalled and reinstalled the plugin, and the only difference is that now Word opens 1 copy of the application, but Excel opens two, with Book1 & Book2 opened.
I have tested the plugin on many other PCs, and we do not have this problem, so it is PC-specific.
Any suggestions?
