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I saw a similar question on here, but I'm looking to be a bit more specific...

I'm in need of a web-based remote access solution that will allow me to log-in to clients' computers from my office. I run Linux, and various clients of mine run Windows and Mac OS X.

Is there a cheap/free solution that is:

  • Browser based (no client installation, although a browser plugin/control is OK)
  • Cross-platform (Windows, Mac, Linux)
  • Easy enough that I can talk the most computer-idiot client though initiating a session over the phone.

I've seen Fog Creek and LogMeIn mentioned on here, but they each have their own weaknesses. I've been using TechInline.com (through VMWare), but they are IE only.

What have you used, and what do you like about it that makes it stand out to you?

Thank you for your suggestions, Seth

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What problems do you have with FogCreek's CoPilot? I use LogMeIN, I don't really know what the problem with it is. –  BobbyShaftoe Dec 13 '08 at 3:08
    
You didn't really specify what type of client installation. Does he mean on his box or on his clients box? –  daub815 Dec 13 '08 at 4:23
    
TechInline works great in Firefox 1.5+, I think you mean it's Windows OS only. –  TonyUser Dec 13 '08 at 13:54
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migration rejected from stackoverflow.com Jul 28 '13 at 8:41

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2 Answers

I have used two software in the past, and I have found both to be very useful:

  1. TeamViewer - You get a "permanent" ID (unless you uninstall, or settings get lost) in the format of 555 555 555, and a dynamic password which is automatically generated after each session finishes (you can set it not to do that, or to keep the dynamic password AND a static password you have defined. You can also create a TeamViewer account to keep track of users, and enable quick-login (bypass password.) It is free for PERSONAL uses only. If you want to use it for commercial use, you will have to buy a license.

  2. join.me - I have used this very little in the past, but it is also a neat tool. It is through LogMeIn, but is much simpler. To create a screenshare, just hit "share", which will download a VERY small .exe. You then give a user your ID or quick join link (both of which can easily be copied to your clipboard), they paste it into the Join box on join.me or their URL bar (if you gave them the link), and they are connected without a download required. It's that simple.

Both support a quick login feature without download (join.me has only a non-downloadable client,) which can be found at the join.me main page, or if you login to TeamViewer (top right on their web page.)

Both support text chat and file transfers.

Both support a method which does not require forwarding of ports, and this method is utilized by default.

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+1 for join.me. It is the best and simplest to use I've seen. –  DarrellNorton Jul 20 '11 at 13:10
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Lately I've been using http://www.onlinevnc.com as primary VNC server. The performance is better than other VNC server i tried. FTP based file transfer and web-access make it the best remote desktop for me.

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He is asking about the VIEWER, not the server –  Canadian Luke Jul 27 '13 at 4:09
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