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I am trying to backup a Windows 7 laptop to my file server.

The error code is 0x80070005. The Event Viewer shows this:

The backup operation that started at '‎2011‎-‎06‎-‎06T19:56:48.283117300Z' has failed with following error code '2147942432' (The process cannot access the file because it is being used by another process.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.

There were no applications running other than background services and the backup program itself. How can I resolve this?

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0x80070005 is Access Denied. –  Richard Jun 8 '11 at 6:17

3 Answers 3

You may want to check the system event logs for problems with Volume Shadow Copy Service. The backup should have access to all the files on the system if Volume Shadow initialized properly.

If you can open a window to your file server and copy a file to it, you are probably in good shape there.

Finally, run Chkdsk (Error Checking) on your C: drive (right-click on C:, select Properties, click Tools, click "Check Now"). If there is a problem accessing a bad file record, this should clean that up.

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That error looks like an access denied error. Make sure the user the job is running as has access to where the output file is being written.

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Try disabling your anti-virus while running it. Also, are you running it with administrative privileges.

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