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A Windows XP SP3 PC keeps stopping the Print Spooler job. This happens for both a normal user and a local admin account. If we restart the service and try to add a printer, we get an error that the print spooler service is not running.

  • There is nothing under c:\windows\system32\spool\printers\ to delete.

  • I tried deleting all contents of c:\windows\system32\spool\drivers, but Windows said some files were in use, even when the print spooler was stopped.

  • There are no printers showing in Printers & Faxes.

  • The system error log shows an error: "The Print Spooler service terminated unexpectedly. It has done this 3 time(s)." Event ID= 7034 & 7031. This error is repeated 25 times today and yesterday.

  • The event immediately prior to these is: "The device, \Device\Ide\iaStor0, did not respond within the timeout period." Event Id=9.

How do we fix this?

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1 Answer 1

up vote 1 down vote accepted

A system restore resolved this.

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