A Windows XP SP3 PC keeps stopping the Print Spooler job. This happens for both a normal user and a local admin account. If we restart the service and try to add a printer, we get an error that the print spooler service is not running.
There is nothing under c:\windows\system32\spool\printers\ to delete.
I tried deleting all contents of c:\windows\system32\spool\drivers, but Windows said some files were in use, even when the print spooler was stopped.
There are no printers showing in Printers & Faxes.
The system error log shows an error: "The Print Spooler service terminated unexpectedly. It has done this 3 time(s)." Event ID= 7034 & 7031. This error is repeated 25 times today and yesterday.
The event immediately prior to these is: "The device, \Device\Ide\iaStor0, did not respond within the timeout period." Event Id=9.
How do we fix this?