Have been using Outlook 2010 3 weeks and all is well. Today I have 'lost' a folder and cannot locate it or the several associated sub folders. When I search for the messages I can find them; but in properties all it says is 'personal folders'. How can I locate the folder by typing in the name of the folder? I have tried manually without success. Appreciate any guidance Thank you
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Personal Folders are usually associated with an external *.PST file, which is a separate location to the mailbox. Try doing a search on your hard drive for any files with a .PST file extension. Once you know their location, add them by going to (Outlook) File > Data File Management > Add. (it is a bit odd that they could be found if the personal folders were not already added though) | |||
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Go to Windows Start button and in the Start Search area, type in the file name that you've already searched for and found in outlook, but still have not found the folder where it resides. Or, type in the name of the folder in the Start Search area. You'll be presented with an Explore view of all files with that name on your system. The location path will show under the Folder header. | |||
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