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I just reinstalled Windows XP Home for a Dell PC, Dimension 4550. My problem is that I am unable to connect to the internet, even though the ethernet is connected and lit up.

I checked my device mananger and I am missing (yellow question mark) the following 2 drivers:

  1. ethernet controler,Location: BUS 2, DEVICE 8 FUNCTION 0
  2. USB device, location 0 (USB device)

Since I no longer have the installation CD that came with my PC, I went to the dell.com website and downloaded and installed the drivers

  • R56237
  • R56238
  • R60203

to no avail and I am still unable to connect to the internet. I am hopeing that someone can tell me which driver to download in order for me to get internet access via my ethernet/router.

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up vote 0 down vote accepted

Try downloading/installing the two drivers listed for wired Ethernet, the Broadcom driver (look like you already did this one) and the Intel driver (R52043).

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Hi, thanks for ur reply. I tried that to no avail and am still having the same yellow questin marks. please advise – Nathaniel_613 Jun 15 '11 at 1:45
    
What is the service tag for this PC? (there should be one or two stickers on the case) – sawdust Jun 15 '11 at 2:15

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