Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I've been getting this error:

0x81000037: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up

trying to take a Windows backup of my workstation (Windows 7 Professional x64)

The MS Knowledge Base article at http://support.microsoft.com/kb/973455 provides an explanation and instructions on how to locate the reparse points that are causing the problem. Running this against my C: drive produces a rather extensive list...

Volume in drive C is Boot SSD
Volume Serial Number is 9066-FF1C

Directory of C:\

2009-07-14 06:08 <JUNCTION> Documents and Settings [C:\Users]
0 File(s) 0 bytes

Directory of C:\Program Files (x86)\Git\libexec\git-core

2011-04-04 09:39 <SYMLINK> git-add.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-annotate.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-apply.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-archive.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-bisect--helper.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-blame.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-branch.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-bundle.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-cat-file.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-check-attr.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-check-ref-format.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-checkout-index.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-checkout.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-cherry-pick.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-cherry.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-clean.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-clone.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-commit-tree.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-commit.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-config.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-count-objects.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-describe.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-diff-files.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-diff-index.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-diff-tree.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-diff.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-fast-export.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-fetch-pack.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-fetch.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-fmt-merge-msg.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-for-each-ref.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-format-patch.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-fsck-objects.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-fsck.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-gc.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-get-tar-commit-id.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-grep.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-hash-object.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-help.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-index-pack.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-init-db.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-init.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-log.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-ls-files.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-ls-remote.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-ls-tree.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-mailinfo.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-mailsplit.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-merge-base.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-merge-file.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-merge-index.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-merge-ours.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-merge-recursive.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-merge-subtree.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-merge-tree.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-merge.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-mktag.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-mktree.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-mv.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-name-rev.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-notes.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-pack-objects.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-pack-redundant.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-pack-refs.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-patch-id.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-peek-remote.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-prune-packed.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-prune.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-push.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-read-tree.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-receive-pack.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-reflog.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-remote-ext.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-remote-fd.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-remote.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-replace.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-repo-config.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-rerere.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-reset.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-rev-list.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-rev-parse.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-revert.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-rm.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-send-pack.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-shortlog.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-show-branch.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-show-ref.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-show.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-stage.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-status.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-stripspace.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-symbolic-ref.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-tag.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-tar-tree.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-unpack-file.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-unpack-objects.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-update-index.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-update-ref.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-update-server-info.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-upload-archive.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-var.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-verify-pack.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-verify-tag.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-whatchanged.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git-write-tree.exe [C:\Program Files (x86)\Git\bin\git.exe]
2011-04-04 09:39 <SYMLINK> git.exe [C:\Program Files (x86)\Git\bin\git.exe]
106 File(s) 0 bytes

Directory of C:\ProgramData

2009-07-14 06:08 <JUNCTION> Application Data [C:\ProgramData]
2009-07-14 06:08 <JUNCTION> Desktop [C:\Users\Public\Desktop]
2009-07-14 06:08 <JUNCTION> Documents [C:\Users\Public\Documents]
2009-07-14 06:08 <JUNCTION> Favorites [C:\Users\Public\Favorites]
2009-07-14 06:08 <JUNCTION> Start Menu [C:\ProgramData\Microsoft\Windows\Start Menu]
2009-07-14 06:08 <JUNCTION> Templates [C:\ProgramData\Microsoft\Windows emplates]
0 File(s) 0 bytes

Directory of C:\Users

2009-07-14 06:08 <SYMLINKD> All Users [C:\ProgramData]
2009-07-14 06:08 <JUNCTION> Default User [C:\Users\Default]
0 File(s) 0 bytes

Directory of C:\Users\All Users

2009-07-14 06:08 <JUNCTION> Application Data [C:\ProgramData]
2009-07-14 06:08 <JUNCTION> Desktop [C:\Users\Public\Desktop]
2009-07-14 06:08 <JUNCTION> Documents [C:\Users\Public\Documents]
2009-07-14 06:08 <JUNCTION> Favorites [C:\Users\Public\Favorites]
2009-07-14 06:08 <JUNCTION> Start Menu [C:\ProgramData\Microsoft\Windows\Start Menu]
2009-07-14 06:08 <JUNCTION> Templates [C:\ProgramData\Microsoft\Windows emplates]
0 File(s) 0 bytes

Directory of C:\Users\Classic .NET AppPool

2010-01-07 14:22 <JUNCTION> Application Data [C:\Users\Classic .NET AppPool\AppData\Roaming]
2010-01-07 14:22 <JUNCTION> Cookies [C:\Users\Classic .NET AppPool\AppData\Roaming\Microsoft\Windows\Cookies]
2010-01-07 14:22 <JUNCTION> Local Settings [C:\Users\Classic .NET AppPool\AppData\Local]
2010-01-07 14:22 <JUNCTION> My Documents [C:\Users\Classic .NET AppPool\Documents]
2010-01-07 14:22 <JUNCTION> NetHood [C:\Users\Classic .NET AppPool\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
2010-01-07 14:22 <JUNCTION> PrintHood [C:\Users\Classic .NET AppPool\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
2010-01-07 14:22 <JUNCTION> Recent [C:\Users\Classic .NET AppPool\AppData\Roaming\Microsoft\Windows\Recent]
2010-01-07 14:22 <JUNCTION> SendTo [C:\Users\Classic .NET AppPool\AppData\Roaming\Microsoft\Windows\SendTo]
2010-01-07 14:22 <JUNCTION> Start Menu [C:\Users\Classic .NET AppPool\AppData\Roaming\Microsoft\Windows\Start Menu]
2010-01-07 14:22 <JUNCTION> Templates [C:\Users\Classic .NET AppPool\AppData\Roaming\Microsoft\Windows emplates]
0 File(s) 0 bytes

Directory of C:\Users\Classic .NET AppPool\AppData\Local

2010-01-07 14:22 <JUNCTION> Application Data [C:\Users\Classic .NET AppPool\AppData\Local]
2010-01-07 14:22 <JUNCTION> History [C:\Users\Classic .NET AppPool\AppData\Local\Microsoft\Windows\History]
2010-01-07 14:22 <JUNCTION> Temporary Internet Files [C:\Users\Classic .NET AppPool\AppData\Local\Microsoft\Windows emporary Internet Files]
0 File(s) 0 bytes

Directory of C:\Users\Classic .NET AppPool\Documents

2010-01-07 14:22 <JUNCTION> My Music [C:\Users\Classic .NET AppPool\Music]
2010-01-07 14:22 <JUNCTION> My Pictures [C:\Users\Classic .NET AppPool\Pictures]
2010-01-07 14:22 <JUNCTION> My Videos [C:\Users\Classic .NET AppPool\Videos]
0 File(s) 0 bytes

Directory of C:\Users\Default

2009-07-14 06:08 <JUNCTION> Application Data [C:\Users\Default\AppData\Roaming]
2009-07-14 06:08 <JUNCTION> Cookies [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Cookies]
2009-07-14 06:08 <JUNCTION> Local Settings [C:\Users\Default\AppData\Local]
2009-07-14 06:08 <JUNCTION> My Documents [C:\Users\Default\Documents]
2009-07-14 06:08 <JUNCTION> NetHood [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
2009-07-14 06:08 <JUNCTION> PrintHood [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
2009-07-14 06:08 <JUNCTION> Recent [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Recent]
2009-07-14 06:08 <JUNCTION> SendTo [C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo]
2009-07-14 06:08 <JUNCTION> Start Menu [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu]
2009-07-14 06:08 <JUNCTION> Templates [C:\Users\Default\AppData\Roaming\Microsoft\Windows emplates]
0 File(s) 0 bytes

Directory of C:\Users\Default\AppData\Local

2009-07-14 06:08 <JUNCTION> Application Data [C:\Users\Default\AppData\Local]
2009-07-14 06:08 <JUNCTION> History [C:\Users\Default\AppData\Local\Microsoft\Windows\History]
2009-07-14 06:08 <JUNCTION> Temporary Internet Files [C:\Users\Default\AppData\Local\Microsoft\Windows emporary Internet Files]
0 File(s) 0 bytes

Directory of C:\Users\Default\Documents

2009-07-14 06:08 <JUNCTION> My Music [C:\Users\Default\Music]
2009-07-14 06:08 <JUNCTION> My Pictures [C:\Users\Default\Pictures]
2009-07-14 06:08 <JUNCTION> My Videos [C:\Users\Default\Videos]
0 File(s) 0 bytes

Directory of C:\Users\dylan.beattie

2010-01-07 12:51 <JUNCTION> Application Data [C:\Users\dylan.beattie\AppData\Roaming]
2010-01-07 12:51 <JUNCTION> Cookies [C:\Users\dylan.beattie\AppData\Roaming\Microsoft\Windows\Cookies]
2010-01-07 12:51 <JUNCTION> Local Settings [C:\Users\dylan.beattie\AppData\Local]
2010-01-07 12:51 <JUNCTION> My Documents [C:\Users\dylan.beattie\Documents]
2010-01-07 12:51 <JUNCTION> NetHood [C:\Users\dylan.beattie\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
2010-01-07 12:51 <JUNCTION> PrintHood [C:\Users\dylan.beattie\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
2010-01-07 12:51 <JUNCTION> Recent [C:\Users\dylan.beattie\AppData\Roaming\Microsoft\Windows\Recent]
2010-01-07 12:51 <JUNCTION> SendTo [C:\Users\dylan.beattie\AppData\Roaming\Microsoft\Windows\SendTo]
2010-01-07 12:51 <JUNCTION> Start Menu [C:\Users\dylan.beattie\AppData\Roaming\Microsoft\Windows\Start Menu]
2010-01-07 12:51 <JUNCTION> Templates [C:\Users\dylan.beattie\AppData\Roaming\Microsoft\Windows emplates]
0 File(s) 0 bytes

Directory of C:\Users\dylan.beattie\AppData\Local

2010-01-07 12:51 <JUNCTION> Application Data [C:\Users\dylan.beattie\AppData\Local]
2010-01-07 12:51 <JUNCTION> History [C:\Users\dylan.beattie\AppData\Local\Microsoft\Windows\History]
2010-01-07 12:51 <JUNCTION> Temporary Internet Files [C:\Users\dylan.beattie\AppData\Local\Microsoft\Windows emporary Internet Files]
0 File(s) 0 bytes

Directory of C:\Users\Public\Documents

2009-07-14 06:08 <JUNCTION> My Music [C:\Users\Public\Music]
2009-07-14 06:08 <JUNCTION> My Pictures [C:\Users\Public\Pictures]
2009-07-14 06:08 <JUNCTION> My Videos [C:\Users\Public\Videos]
0 File(s) 0 bytes

Directory of C:\Users\Setup

2010-01-07 12:44 <JUNCTION> Application Data [C:\Users\Setup\AppData\Roaming]
2010-01-07 12:44 <JUNCTION> Cookies [C:\Users\Setup\AppData\Roaming\Microsoft\Windows\Cookies]
2010-01-07 12:44 <JUNCTION> Local Settings [C:\Users\Setup\AppData\Local]
2010-01-07 12:44 <JUNCTION> My Documents [C:\Users\Setup\Documents]
2010-01-07 12:44 <JUNCTION> NetHood [C:\Users\Setup\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
2010-01-07 12:44 <JUNCTION> PrintHood [C:\Users\Setup\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
2010-01-07 12:44 <JUNCTION> Recent [C:\Users\Setup\AppData\Roaming\Microsoft\Windows\Recent]
2010-01-07 12:44 <JUNCTION> SendTo [C:\Users\Setup\AppData\Roaming\Microsoft\Windows\SendTo]
2010-01-07 12:44 <JUNCTION> Start Menu [C:\Users\Setup\AppData\Roaming\Microsoft\Windows\Start Menu]
2010-01-07 12:44 <JUNCTION> Templates [C:\Users\Setup\AppData\Roaming\Microsoft\Windows emplates]
0 File(s) 0 bytes

Directory of C:\Users\Setup\AppData\Local

2010-01-07 12:44 <JUNCTION> Application Data [C:\Users\Setup\AppData\Local]
2010-01-07 12:44 <JUNCTION> History [C:\Users\Setup\AppData\Local\Microsoft\Windows\History]
2010-01-07 12:44 <JUNCTION> Temporary Internet Files [C:\Users\Setup\AppData\Local\Microsoft\Windows emporary Internet Files]
0 File(s) 0 bytes

Directory of C:\Users\Setup\Documents

2010-01-07 12:44 <JUNCTION> My Music [C:\Users\Setup\Music]
2010-01-07 12:44 <JUNCTION> My Pictures [C:\Users\Setup\Pictures]
2010-01-07 12:44 <JUNCTION> My Videos [C:\Users\Setup\Videos]
0 File(s) 0 bytes

Directory of C:\Users\spot.admin

2010-05-05 11:47 <JUNCTION> Application Data [C:\Users\spot.admin\AppData\Roaming]
2010-05-05 11:47 <JUNCTION> Cookies [C:\Users\spot.admin\AppData\Roaming\Microsoft\Windows\Cookies]
2010-05-05 11:47 <JUNCTION> Local Settings [C:\Users\spot.admin\AppData\Local]
2010-05-05 11:47 <JUNCTION> My Documents [C:\Users\spot.admin\Documents]
2010-05-05 11:47 <JUNCTION> NetHood [C:\Users\spot.admin\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
2010-05-05 11:47 <JUNCTION> PrintHood [C:\Users\spot.admin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
2010-05-05 11:47 <JUNCTION> Recent [C:\Users\spot.admin\AppData\Roaming\Microsoft\Windows\Recent]
2010-05-05 11:47 <JUNCTION> SendTo [C:\Users\spot.admin\AppData\Roaming\Microsoft\Windows\SendTo]
2010-05-05 11:47 <JUNCTION> Start Menu [C:\Users\spot.admin\AppData\Roaming\Microsoft\Windows\Start Menu]
2010-05-05 11:47 <JUNCTION> Templates [C:\Users\spot.admin\AppData\Roaming\Microsoft\Windows emplates]
0 File(s) 0 bytes

Directory of C:\Users\spot.admin\AppData\Local

2010-05-05 11:47 <JUNCTION> Application Data [C:\Users\spot.admin\AppData\Local]
2010-05-05 11:47 <JUNCTION> History [C:\Users\spot.admin\AppData\Local\Microsoft\Windows\History]
2010-05-05 11:47 <JUNCTION> Temporary Internet Files [C:\Users\spot.admin\AppData\Local\Microsoft\Windows emporary Internet Files]
0 File(s) 0 bytes

Directory of C:\Users\spot.admin\Documents

2010-05-05 11:47 <JUNCTION> My Music [C:\Users\spot.admin\Music]
2010-05-05 11:47 <JUNCTION> My Pictures [C:\Users\spot.admin\Pictures]
2010-05-05 11:47 <JUNCTION> My Videos [C:\Users\spot.admin\Videos]
0 File(s) 0 bytes

Directory of C:\Users\spot.daemon

2010-11-25 15:49 <JUNCTION> Application Data [C:\Users\spot.daemon\AppData\Roaming]
2010-11-25 15:49 <JUNCTION> Cookies [C:\Users\spot.daemon\AppData\Roaming\Microsoft\Windows\Cookies]
2010-11-25 15:49 <JUNCTION> Local Settings [C:\Users\spot.daemon\AppData\Local]
2010-11-25 15:49 <JUNCTION> My Documents [C:\Users\spot.daemon\Documents]
2010-11-25 15:49 <JUNCTION> NetHood [C:\Users\spot.daemon\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
2010-11-25 15:49 <JUNCTION> PrintHood [C:\Users\spot.daemon\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
2010-11-25 15:49 <JUNCTION> Recent [C:\Users\spot.daemon\AppData\Roaming\Microsoft\Windows\Recent]
2010-11-25 15:49 <JUNCTION> SendTo [C:\Users\spot.daemon\AppData\Roaming\Microsoft\Windows\SendTo]
2010-11-25 15:49 <JUNCTION> Start Menu [C:\Users\spot.daemon\AppData\Roaming\Microsoft\Windows\Start Menu]
2010-11-25 15:49 <JUNCTION> Templates [C:\Users\spot.daemon\AppData\Roaming\Microsoft\Windows emplates]
0 File(s) 0 bytes

Directory of C:\Users\spot.daemon\AppData\Local

2010-11-25 15:49 <JUNCTION> Application Data [C:\Users\spot.daemon\AppData\Local]
2010-11-25 15:49 <JUNCTION> History [C:\Users\spot.daemon\AppData\Local\Microsoft\Windows\History]
2010-11-25 15:49 <JUNCTION> Temporary Internet Files [C:\Users\spot.daemon\AppData\Local\Microsoft\Windows emporary Internet Files]
0 File(s) 0 bytes

Directory of C:\Users\spot.daemon\Documents

2010-11-25 15:49 <JUNCTION> My Music [C:\Users\spot.daemon\Music]
2010-11-25 15:49 <JUNCTION> My Pictures [C:\Users\spot.daemon\Pictures]
2010-11-25 15:49 <JUNCTION> My Videos [C:\Users\spot.daemon\Videos]
0 File(s) 0 bytes

Directory of C:\Users EMP.SPOTMAIN.006

2011-05-24 18:08 <JUNCTION> Application Data [C:\Users EMP.SPOTMAIN.006\AppData\Roaming]
2011-05-24 18:08 <JUNCTION> Cookies [C:\Users EMP.SPOTMAIN.006\AppData\Roaming\Microsoft\Windows\Cookies]
2011-05-24 18:08 <JUNCTION> Local Settings [C:\Users EMP.SPOTMAIN.006\AppData\Local]
2011-05-24 18:08 <JUNCTION> My Documents [C:\Users EMP.SPOTMAIN.006\Documents]
2011-05-24 18:08 <JUNCTION> NetHood [C:\Users EMP.SPOTMAIN.006\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
2011-05-24 18:08 <JUNCTION> PrintHood [C:\Users EMP.SPOTMAIN.006\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
2011-05-24 18:08 <JUNCTION> Recent [C:\Users EMP.SPOTMAIN.006\AppData\Roaming\Microsoft\Windows\Recent]
2011-05-24 18:08 <JUNCTION> SendTo [C:\Users EMP.SPOTMAIN.006\AppData\Roaming\Microsoft\Windows\SendTo]
2011-05-24 18:08 <JUNCTION> Start Menu [C:\Users EMP.SPOTMAIN.006\AppData\Roaming\Microsoft\Windows\Start Menu]
2011-05-24 18:08 <JUNCTION> Templates [C:\Users EMP.SPOTMAIN.006\AppData\Roaming\Microsoft\Windows emplates]
0 File(s) 0 bytes

Directory of C:\Users EMP.SPOTMAIN.006\AppData\Local

2011-05-24 18:08 <JUNCTION> Application Data [C:\Users EMP.SPOTMAIN.006\AppData\Local]
2011-05-24 18:08 <JUNCTION> History [C:\Users EMP.SPOTMAIN.006\AppData\Local\Microsoft\Windows\History]
2011-05-24 18:08 <JUNCTION> Temporary Internet Files [C:\Users EMP.SPOTMAIN.006\AppData\Local\Microsoft\Windows emporary Internet Files]
0 File(s) 0 bytes

Directory of C:\Users EMP.SPOTMAIN.006\Documents

2011-05-24 18:08 <JUNCTION> My Music [C:\Users EMP.SPOTMAIN.006\Music]
2011-05-24 18:08 <JUNCTION> My Pictures [C:\Users EMP.SPOTMAIN.006\Pictures]
2011-05-24 18:08 <JUNCTION> My Videos [C:\Users EMP.SPOTMAIN.006\Videos]
0 File(s) 0 bytes

Total Files Listed:
106 File(s) 0 bytes
127 Dir(s) 11,272,916,992 bytes free

So... I know the problem is caused by reparse points, I know where those reparse points are - what can I do about it? I've never worked with junctions/reparse points in NTFS before and since some of them look important (My Documents, various Git executables) I'm reluctant to start hacking around. Is there some way I can identify WHICH of those points is causing Windows Backup to fail, or some slightly more helpful tool I can use to explore and manage those reparse points?

Thanks,

Dylan

share|improve this question
add comment

2 Answers

up vote 10 down vote accepted

What Microsoft says

If you read the MSKB article you linked more closely, you will see that error 0x81000037 apparently

"occurs if the reparse point is a mounted volume that contains compressed files (for example, multimedia files, .zip files, and so on)"

(emphasis mine)

In the section Workaround of the same document, they emphasize that you should

confirm the folder Type is Mounted Volume.

At the end they say

By design, Windows Backup does not traverse reparse points on a computer. However, if a reparse point is directly added to a Windows 7 Library, or if any of the child nodes of a reparse point is directly added to a Windows 7 Library, Windows Backup traverses these locations. This could cause several issues during the backup process.

My analysis

Reformulating what Microsoft says, out of all the reparse points you have only the ones which are "mounted volumes" are a problem (and then only if they contain "compressed files" and are included in a Win7 Library).

Looking at your list of reparse points, none of them seem to be mounted volumes (rather normal junctions and symlinks; see below for details), so I dare guess that your reparse points are not the real source to your problem!!

In my case I got the same error message 0x81000037 but it was actually caused by Sophos Anti-Virus refusing access to a file in the Shadow Copy. Putting an exception for that file (a harmless autorun.inf which I checked by hand) into the Antivirus configuration solved the problem without removing any junctions (like you, I didn't have mounted volumes).

My answer

Apart from removing actual mounted volumes (see below), make sure nothing else interferes with reading the Shadow Copy. Using the Process Monitor as suggested by Duncan sounds like a good idea for that.

Don't remove innocent junctions, that won't help. In fact, you can replace Mounted Volumes by Junctions to make Windows Backup work :-).

More Details about Mounted Volumes

Using Hard Link Shell Extension you can create "Mounted Volume" links, e.g. of your CD drive, and "Junctions". This is the HardLinkShellExt context menu I get when dragging my CD drive into a folder with the right mouse button:

enter image description here

For tests I created both a junction and a mounted volume. See what it looks like using DIR /AL, Windows Explorer and the folders' "Properties" tabs:

enter image description here

Comparing to Microsoft's screenshot from the above KB article, we learn that DIR calls both junctions and mounted volumes <JUNCTION>; Windows Explorer differentiates them by using a folder or drive icon, but to be sure you can open the properties tab. Looking back to the output if DIR, the mounted volume is a reference starting with \??\Volume, which you don't have in your question; that is why I don't think that MSKB article applies to you.

Replacing Mounted Volumes by Junctions

For people who do use Mounted Volumes and include them in a library (unlike to OP), consider replacing them with junctions; I did a test and this solved the problem:

  • with mounted volume

with mounted volume in library, no backup possible

  • with junction

with junction, backup works

share|improve this answer
add comment

Usually in these scenarios I run Sysinternals Process Monitor, run the program and then search for Access Denieds etc in the resulting output.

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.