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I have a new lenovo thinkpad E420. Was working fine all day yesterday after i did a fresh install of windows 7 x64 on it and installed all the lenovo drivers from their official support website.

However i just turned it on and now the screen is unreadable, you cannot read the text clearly and the screen itself looks like it has flipped, not rotated but flipped horizontally. Even the bios boot screen is flipped! The resolution of the screen also looks very low and grainy.

Please help!! It has switchable gfx inside, intel HD and ATI card.

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restarting the computer does not fix it... –  tiaowuu8 Jun 17 '11 at 6:39
    
What does the display look like if you start in safe mode? –  Tog Jun 17 '11 at 6:42
    
same the screen still flipped and blurry... –  tiaowuu8 Jun 17 '11 at 6:55
    
just so weird even the bios screen is messed up so how can it be a windows problem? –  tiaowuu8 Jun 17 '11 at 7:03

1 Answer 1

up vote 0 down vote accepted

Since it's a new laptop, you should contact Lenovo for a repair. This is a hardware problem and nothing to do with Windows

Edit: If it is still under warranty, do not open the laptop to reseat anything without first contacting the vendor and checking your warranty terms and conditions

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My gf is blaming me saying i shouldnt have installed windows ultimate on it (it only had home version before) so your are sure this is not windows problem? –  tiaowuu8 Jun 17 '11 at 7:21
    
Positive, the BIOS display is totally independent of Windows –  Tog Jun 17 '11 at 7:22
    
Lol ok, just enjoyed 30 minutes of being shouted at while trying to explain the same... time for a beer. The laptop's been handled carefully and never opened up so warranty should cover it. –  tiaowuu8 Jun 17 '11 at 7:29
    
back from service center, it is screen hardware problem... they plugged it into an external monitor and it worked fine. Repair time. –  tiaowuu8 Jun 17 '11 at 8:24
    
Thanks for the confirmation, now go get the gf to make it up to you –  Tog Jun 17 '11 at 10:12

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