Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I just ran the updates on a Windows PC, and Internet Explorer 9 was installed. Now the user has lost the option to open HTML attachments in Hotmail. Other attachments provide an option to open, but HTML attachments now have the "save and open" option disabled.

Any thoughts on how I can recover this functionality, other than downgrading?

Update: I tried to open an html attachment on another computer with ie9, and there it provides an open option.

Update: It seems the reason it works on the other machine is that ie9 is not the default browser. When it is set to being the default browser, the option to open disappears. Annoying.

Still looking for a solution.

share|improve this question
What happens when you try to open a HTML attachment –  admintech Jun 17 '11 at 14:50
The download bar pops up at the bottom of the window up with a drop down list and a cancel button. In the drop down list are the options to "save" (default), and "save and open" (disabled/greyed out). –  Zach Jun 17 '11 at 15:01
So you can only save the HTML attachment? –  admintech Jun 17 '11 at 15:06
Yes, that is correct. I just tried it on different machine, and ie 9 provides an open option that one. –  Zach Jun 17 '11 at 15:21

1 Answer 1

I suggest looking into the Active-x controls within IE, it may be blocking the file. Not sure exactly which option it is but it will be set to disabled

share|improve this answer
Thanks, I'll have a look. –  Zach Jun 17 '11 at 15:53

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.