What to do if my computer is infected by a virus or a malware?
I have used everything that I can think of. I'm not even sure how I even got this virus, if it is a virus. This is what it does:
I can't run any programs, this includes programs with any extension,
.bat files. I can't do anything
in safe mode either. I can't run RKill, Internet Explorer, combofix,
roguefix, or anything else. I can't boot them off a CD using command prompt
even in safe mode. I have a Hirens boot CD (version 14.0) and that doesn't seem to help.
Here is a specific example of how it won't let me do anything.
I double click on "RKill" and I get a pop up window saying this:
An unauthorized program is trying to run, please type in administrator password.
Then it says "Guest" in the user field and under guest I have to type the password. Here's the catch, guest is not admin nor does it have a password, there is only one password that I am aware of on this machine and it is the one I use to log in my admin account and that doesn't work. I am running Windows Vista Home Basic.