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I have HP Pavilion dv6-2150us laptop. I recently installed Linux on it and now want to go back to Windows 7 (which came pre-installed). In order to take it to the factory default I used my recovery DVD disks. It completes 3 DVD restoration and when I reboot I get following error "restoration incomplete" with three buttons "Save Log", "show error" and "retry".

However, when I click on retry it asks for DVD-1 then ejects it and takes me to the same screen. Save log saves a zip file log on pen drive which is password protected and I cannot open and see it. The show error button does not show any error.

In the past I have restored my system back using these DVDs. I also have an additional set of recovery disks and I have tried using both with same error. I have Acer netbook as well and if I use its recovery disk on HP laptop it restores perfectly but to Acer defaults with Windows starter edition.

How do I restore my HP pavilion back to factory condition?

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1 Answer 1

up vote 1 down vote accepted

Nuke the drive before you use the restore discs.

If you are using HP branded recovery discs (not ones you made on your PC) and have a problem recovering after nuking the hard drive, see this page.

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Thanks Moab, for past 2-3 days I was fighting with this problem. I just used the dban.org's iso and wrote zero's on entire disk. This fixed the issue and now my restoration process from recovery disk has started. –  TusharG Jun 20 '11 at 8:47
    
Glad to be of help. Its a long process be patient. –  Moab Jun 20 '11 at 15:25

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