Outlook with Gmail

Question

I'm using Outlook to IMAP a Gmail account and the following error happens intermittently. Lately, it has been much more frequent. Has anyone found a workable solution to this?

Your IMAP server closed the connection. This can occur if you leave the connection idle for too long.

System Error 2if8591024qyk.2 Protocol: IMAP Server: imap.gmail.com Port: 993 Error Code: 0x800CCCDD

Thanks.

Answer 1

Not sure but you can also try giving imap.googlemail.com and check whether it works.

Answer 2

Here is a link pertaining to a different service, but the same error code.

It seems it is related to the NOOP or IDLE command and how the mail server is configured to handle those commands.

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It sounds like a good solution may be:

1) In MS Outlook 2007, click on 'Tools'

2) Move mouse over 'Send/Receive' to bring up additional menu

3) Move mouse over 'Send/Receive settings' to bring up additional menu.

4) Click on 'Define Send/Receive Groups'

5) Under the Setting for Group "All accounts", uncheck box which reads "Schedule an automatic/send receive every....".

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I founds a different suggestion Here. Be sure to let us know if one works

To try this yourself, in Outlook: 1. Go to Tools -> Account Settings. 2. Click on your e-mail account and then click the "Change..." button. 3. Click on the "More Settings..." button. 4. Click on the "Advanced" tab. 5. Crank up the "Server Timeout" to the longest setting (10 minutes). 6. Save all the changes.

I also made sure that Outlook was set to send/receive automatically every 3 minutes. I think the send/receive value needs to be less than the Server Timeout value for this fix to be effective. I was getting the error message after about 5-6 minutes of synchronizing before - now, it's been about a half hour and I haven't seen it!

Answer 3

I run the http://www.easy-email.net web site. One of my customers has just reported that he solved this problem by disabling POP access in Gmail.

Worth a try if none of the other recommendations work for you.