Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Every time I do a fresh install, Google Chrome asks me for my passphrase. I have searched high and low in Google's help forum and have yet to receive or find any form of response.

When I do a fresh install, if I try to enter the passphrase (with all possible passwords I can recall) nothing works and I can't recover my extensions, bookmarks etc.

On the other hand, if I wait a bit, everything falls into place.
I close that window asking for passphrase and all my extensions, bookmarks are back.

The failure to enter a proper passphrase code gets me a message to change my passphrase in my account settings. Who knows where that is! No one at Google's forum seems to know anything about this passphrase.

share|improve this question

The passphrase will be your Google account password. If you've changed your Google account password after setting up sync & encryption, the passphrase will still be the old password.

share|improve this answer
Sathya, you are correct. I should have wrote passphrase. – danielson Jun 23 '11 at 12:19
Oops, didn't know "enter" makes you post. Anyway, i changed my p.w., saved it, then changed it back to same. So in theory, it should be the same as you said but it's still asking me for a passphrase. I'll try again and wait 24 hours to see what happens. – danielson Jun 23 '11 at 12:21

You can reset your Google Sync passphrase at your Google Dashboard.

More information see the support article Protect your synced data:

If you forget your passphrase, you’ll need to reset sync via the Google Dashboard. This will delete all synced data from Google’s servers and disconnect all synced computers and devices, but not the data that’s on your computers or devices. So your current preferences, bookmarks, and passwords will remain available in the browser. You can then re-enable sync with a new passphrase.

share|improve this answer

I couldn't find proper answer to this questions after 45 minutes of Googling. Here is what you need:

Don't be afraid of clicking STOP and CLEAR button, it won't delete any data on your local computer. When you re-sync on Chrome, using your Gmail password as your pass phrase.

Good luck!

share|improve this answer
but it'll delete from the server, so if you doesn't have any data on your computer, it's gone forever – Michel Ayres Mar 3 '14 at 16:04
I assumed sync turned ON on client computer. Not sure if there is better way of doing it. Funny - After this happened, I tend NOT to use pass phrases generated by Google. – PK_ Mar 3 '14 at 17:05

In sync options if you just select the bookmarks and click OK even you didn't write the passphrase it brings the bookmarks.

My old password or any other possible password was't the passphrase... I also don't remember when I set this passphrase thing.

share|improve this answer
All I know is that it was not my Google Account password. I think you set it the first time you sync. – slhck Sep 30 '11 at 6:57
That may be a wiser thing to do but for me, my password serves the purpose just fine at this time. – danielson Oct 9 '11 at 14:02

You must log in to answer this question.

protected by Community Aug 29 '12 at 11:37

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged .