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It seems that all the wireless laptops in the office have disconnected and are unable to reconnect to the wifi after a terrible storm caused some power interruptions.

Troubleshooting actions

  • Verify wireless broadcasting is up
  • With each laptop i ended up flushing their dns cache on Win 7 (ipconfig /flush )
  • Performed an ipconfig /all to see what the new ip is
  • Made sure password was correct
  • Reset the router (multiple times)
  • restarted each laptop. Tried connecting wirelessly

Am i missing some small detail ?

Network information

  • The router is a linksys/cisco WRVS4400N router. Supports a lot of fancy features i don't know how to use.
  • We have 3 static ip's the conference room computer, the wireless printer, my computer
  • Mostly windows machines, we have 3 mac users
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Can anyone (on wired) connect to the wireless printer? – William Hilsum Jun 22 '11 at 21:42
Sniff the router. If it smells of ozone, you might need a new one. – Randolph West Jun 22 '11 at 21:48
Can they get on the Internet using the wireless? Just because it says connected, doe not mean it is not fryed. – KCotreau Jun 22 '11 at 21:53
Wireless users can connect to the router but not the internet. I'll check on that printing. I guess that's a good diagnostic test. – chrisjlee Jun 22 '11 at 22:59
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1 Answer

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try resetting the modem. if they can connect with wireless but they can't get out of the intranet. then your router isn't forwarding data

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