Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Whenever I edit an existing project in Microsoft Visio it crashes. I have noticed it crashing specifically when I edit text.

Is this a known problem with a workaround?

I am running Windows 7 with Office 2010, except for MS Project and MS Visio being 2007.

share|improve this question
Does this happen with newly created projects or only this existing one? I've had similar problems before and the only way to fix it was to copy and past what I was doing into a new file, either part by part or in one go. – Mokubai Jun 23 '11 at 10:45
From what I can tell it is only existing projects. Copying and pasting the project into a new file every time I need to edit doesn't seem like a viable solution. – Pieter van Niekerk Jun 23 '11 at 10:50
up vote 3 down vote accepted

I had the same problem, and discovered it is related to the Send to Bluetooth add-in

Launch Visio, go to Tools -> Trust Center. Then select the Add-Ins option on the left. At the bottom of the screen, press the Go button to Manage COM-Add Ins. You should disable and remove the 'Send to Bluetooth' option.

Visio was crashing anytime I did anything: copy, edit text, open a file browser. I am running Windows 7 64 bit with Visio 2007. So far, this has resolved the crashes for me.


share|improve this answer
This also worked for me on Windows 7 x86 with Visio 2010 – Cocowalla Dec 7 '12 at 10:36

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.