I have a user with 8.5.1 Lotus Notes, who is having issues opening hyper links. When you click on a link from an e-mail, the line under the link text just flashes. I updated her to fix pack 8.5.2 and I'm still seeing the same thing. I also updated her to IE8. Does anyone know what the fix for this would be? It is very frustrating, I've done a complete uninstall and reinstall, all to no avail.
We ran into this issue in the past, where we force IE upon our clients. Someone had installed a 3rd party browser, set it to default, and then IE was set back by the policy. Client could not open link. I was able to resolve by reverting to an earlier install of IE, and reinstalling IE8. When IE was reinstalled, Notes then realized it was there, and used it for links.