I'm a PC.
My client, however, is a Mac.
Said client is trying to burn me a disc of images so that I can use it in a site I'm developing for them. Source of these images are CD-R's.
Client says they are copying the files/pics to their desktop and trying to burn a disc of them from there. Client is getting an error message to the effect of "some images can not be saved because the originals can not be found".
I am not at the client's computer and I have limited Macintosh experience.
Were I to guess, I'd say that the client somehow copied shortcut links to their desktop instead of the actual files, and so when they try to burn the files/pics to a CD (the burning program they're using - maybe one built into Mac OSX? - seems to be cognizant of the fact that they are images) the discs where the files originated are obviously not the ones in the drive.
- Am I right and is the client just copying shortcuts instead of the files/images?
- If not, any idea what else could be happening?
- Bearing in mind that I am not a Mac guy and am not at the client's site, how should I tell them to proceed so that they're copying them like they want to?