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I have a customer who, when he prints (to either a printer or to make a PDF file) an email from his sent items, it adds words to the very top pf the page. If the "sent" item is forwarded or attached to an email to me, I do NOT get those words at all.

These words are NOT in the original email, just in the sent that he responded with.

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What is the question here? Do you want to stop it happening, do you want to receive the words he gets? – Joe Taylor Jun 30 '11 at 15:39
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closed as not a real question by Sathya♦ Jun 30 '11 at 15:51

It's difficult to tell what is being asked here. This question is ambiguous, vague, incomplete, overly broad, or rhetorical and cannot be reasonably answered in its current form. See the FAQ for guidance on how to improve it.

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