What's wrong with my computer?

Question

I use Windows-7 64 bit. Since the beginning of using my computer I have 3 problems:

1. I can't use Google Chrome. It just doesn't load my websites. And at first it caused blue screen.

2. I can't update my Windows, because when I run Windows Update it just doesn't load my startup and I have to restore my Windows.

3. Hibernate doesn't work unless I tried everything to fix it.

I think I have one problem which causes everything. Any ideas? I will be very grateful.

Answer 1

The fact that you bluescreened would make me think that you have either a driver issue, or a hardware issue, and in this case, since you are having so many problem, I would think hardware issue.

I would look at these links, and run a hardware diagnostic, or if go to your manufacturer's web site and see if they have one specifically for their hardware (Dell does, for example).

Recommendations for hardware diagnostic software (bootable)?

What is the best hardware diagnostic for a PC

Ultimate boot CD has a lot of proponents on this site.

If you pass the hardware tests, run sfc /scannow from a command line to make sure your Windows files are intact, and then update all your drivers and run Windows Update.