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After connecting from my home via remote desktop, both my screens are black when I arrive at work. The only thing I can see is a mouse pointer on one of the screens. I then seem to have only two choices: rebooting or working from a remote desktop connection, which works fine.

It did happen every time I tried last week.

However, I did the same from my laptop in a meeting room today, and I didn't have any problem.

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I have had a similar issue. While not a fix this is the work around we found to avoid restarting: While one of you screens is black and not showing the mouse the log-in screen is actually there.

Use the keyboard to log into your account (we press Esc a few times, then ctrl+alt+delete, then enter password and hit enter) you will log in and the monitor that wasn't showing the mouse cursor will come back to life.

Again, just a work around I'm afraid but it saves a reboot or two.

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We've experienced the same thing. A user with RDP into their office desktop, main monitor is blank and second is awake (shows black with cursor) and hitting Ctrl+Alt+Del and entering in the password (if account is locked) will wake the machine. – edusysadmin Jul 11 '11 at 2:29
After a little reading it looks like setting the display to not sleep after x minutes in the power settings (which our PCs are forced to by policy) can solve the problem. Will make myself exempt from that tonight and see what happens. – Windos Jul 11 '11 at 2:39
Login screen isn't here, or not visible. ESC / Ctrl+Alt+Del / ... do nothing. – ymajoros Jul 11 '11 at 9:25
The screen is there, the display is not awake to show it. If you were to go through the motions to login as if the screen were displaying in front of you it'd work. – edusysadmin Jul 12 '11 at 0:43
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I could eventually fix it by pressing WINDOWS-P and ENTER, to choose the active screen. The screen just appears after that.

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