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How do I make Windows 7 boot further than a blank screen with only a mouse cursor?

I am doing a clean install, having tried from both USB and DVD with two different images (32 and 64-bit) and am still receiving this error regardless of which boot options I choose. I've done Safe Mode, Safe Mode with networking, Low Res, and everything else on the list, and yet I am always encountered with the following:

  • Boot from USB/DVD, press f8 for alternate boot options
  • Choose any of the listed options
  • Black screen with grey bar on the bottom shows loading status
  • Windows 7 logo fades on screen and starts animating to show further loading
  • Logo fades out, and a black screen with mouse appears
  • Mouse is able to move, but nothing happens even when left alone for days at a time

I'm tempted to think this is a video card or CPU incompatibility problem, but it had the same version of windows installed before I decided to reinstall.

I'm working with a Compaq Presario CQ61-411WM laptop.

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marked as duplicate by Tom Wijsman, random Aug 11 '11 at 13:30

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

    
"any of the listed options" includes at least one option entitled "Enable Boot Logging", which would have of course made the question more informative. –  JdeBP Jul 5 '11 at 19:08
    
I can't discern the contents of the log without an operating system or a working command prompt of some sort. I can't even get to it. –  Captain Lightning Jul 5 '11 at 19:34
    
You have an operating system with a working command prompt. Your installation disc is not scotch mist, you know. –  JdeBP Jul 5 '11 at 21:14
    
I can't get that far in the installation for that to matter, I black screen before anything else. –  Captain Lightning Jul 5 '11 at 23:33
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1 Answer

Do you have two monitors hooked up? Reboot with only one and finish installing. I have had this happen to me.

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It's only one, might be thinking there are two displays when there aren't though. How would I check for/fix that? –  Captain Lightning Jul 6 '11 at 5:14
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