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The help guide says that to print a selected group of emails on separate pages, the "Start each item on a new page" option needs to be checked in the print dialogue box, with Memo format checked also, instead of Table.

Our user's "Start each item on a new page" is missing from this dialogue box.

Any reason why this should be the case?

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up vote 0 down vote accepted

Looks like is an officially acknowledged problem. See The cause is that the format of the emails is HTML. The problem does not exist when emails are of format RTF.

HTML emails go through a different print processor (related to the IE browser) which has less customisation available.

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