I'm trying to get rid of F-Secure Internet Security 2011 but I am unable to run the unistaller as the parental lock is active and I don't know the password. It would be possible to reset the password with the serial key but the program was pre-installed on the machine and no serial is known.. Any ideas on how to remove the program completely without messing up the whole system?
1 Answer
I would go to their FTP site, and download, and run their "uninstalltiontool.exe".
ftp://ftp.f-secure.com/support/tools/uitool
It it does not work, boot into safe mode, and stop any F-Secure services that may be running, and kill any related processes, and then run it again.