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I lock my notebook and the lock screen will be sometimes without password field, so I cannot enter anymore. It looks like there would not be usericon and textfield and button there. Have you ever seen such? Any recommendation? I use HP 3010sg notebook and i installed digital persona software that could affect the locking screen. Any suggestions are welcome. This time I can do only stopping computer and starting again. After simple sleeping or hibernate it remains the same.

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migrated from Jul 19 '11 at 10:04

This question came from our site for system and network administrators.

up vote 1 down vote accepted

It's most probably a bug caused by the Digital Persona Software that you installed.

Make sure that it is compatible with your version of Windows, and specifically that you've downloaded the correct 64-bit version.

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after uninstalling digital persona it is not coming anymore. However i miss fingerprint reader a bit. – Gábor Lipták Jul 21 '11 at 21:34
Check for updated versions or possible 3rd party alternatives that support your fingerprint reader. – akseli Jul 22 '11 at 7:08

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