I've been using an XP image for a few months now with no problems. Recently the power off and resume buttons were disabled and I'm not sure what happened to cause that. In addition, the menu items to do those functions are grayed out (like VM | Power | Power Off)
I'm using VMware Workstation 6.5.3 on a Windows 7 64-bit host. The image is Windows XP 32-bit. There is plenty of free space and memory on the host and the CPU is not pegged.
I am able to power off the image through its Start menu, but that's a workaround not a fix.
Any suggestions? TIA
EDIT: Well after manually shutting down the image then closing and reopening the image file (which I've done before) in preparation for reinstalling the tools as suggested below, it looks fine. The power off and suspend buttons are enabled and work.
So what do I do with this question now? "Close and restart a few times and it may work" doesn't seem useful...