OS: XP sp3
Normally, when users in my office check out laptops, they connect the laptop to the network at their desk and log in using their credentials. Then, when they are out of the office and cannot access the domain, when they log in the computer apparently uses cached credentials and allows them to log in.
With a new batch of laptops we purchased recently we have had issues with this cached credential system. On the new laptops we can log into the computer when they are connected to the internal network. But disconnecting and attempting to log in again, we continually get the error:
The system cannot log you on now because the domain <...> is not available.
I have not been able to find any information online as to which processes and/or services may be necessary for this credential caching to function.
Does anybody know what controls this credential caching or have any ideas what I should check regarding diagnosing and resolving this issue?