When shutting my PC down, by going to Start->Turn Off Computer, then clicking Turn Off, I am taken to a "Windows is shutting down screen...". However, I often find that my PC "freezes" at this time and does not actually turn off (I have to do so manually in this case). This does not always happen.
Could you please advise how I can find out why this happens and how to fix it?
When the problem occurs I have not had any crashes, freezes, or visibly unexpected behaviour in the Windows session - so why does it freeze when shutting down?
I am using Windows XP Home SP 3.