Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I'm using MS Powerpoint 2007 which is running slow and then it hangs.

In the event viewer I see the following:

Event officelifeboathang, P1 powerpnt.exe, P2 12.0.6425.1000, P3 ntdll.dll, P4 5.1.2600.5512, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.

The client has sent an activation request to the key management service machine.


0xC0020017, 0x00000000, dc01.noritakelk.local:1688, 70e3821b-db87-4777-862c-8d9f2d5a3646, 2011/07/22 05:24, 0, 2, 41819, 6f327760-8c5c-417c-9b61-836a98287e0c, 5

Hanging application POWERPNT.EXE, version 12.0.6425.1000, hang module hungapp, version, hang address 0x00000000.

How can I resolve this?

share|improve this question

migrated from Jul 22 '11 at 13:37

This question came from our site for professional and enthusiast programmers.

More information might help.

Have you applied Service Pack 2 for Office 2007?

Is the problem limited to one presentation or does it happen with several/many/all presentations?

Does the problem always occur at a certain point repeatably, or is it random?

share|improve this answer

You must log in to answer this question.