up vote 0 down vote favorite
share [g+] share [fb]

Recently I had a power outage while watching a movie. With the power back on, Windows doesn't load as expected.

Symptoms are:

  • Windows 7 taskbar appears, but program icons and Recycle Bin don't;
  • I can't launch the task manager;
  • The mouse indicates endless processes.

Loading windows in Safe Mode and then running System Restore helps, but that's not a good option.

Is it a virus, or has Windows crashed?

link|improve this question
feedback

1 Answer

up vote 1 down vote accepted

Boot off the Windows 7 disk. It has some tools to try to auto-repair corrupted Windows files, which could be causing this issue. It also has some nice diagnostics on there. I would try letting Windows fix the issues. If that fails, you can try running chkdsk /r from the Windows 7 disk on your main drive to try to recover corrupt sectors and see if that helps.

link|improve this answer
could you provide some extra information on the tools and how do I use them. I would be very appreciated! – helicera Jul 22 '11 at 18:16
Assuming you have a Windows 7 disk, put it in the drive and reboot the computer. When it is booting up, you'll see something along the lines of "Press any key to boot from CD/DVD...". Press anything on the keyboard and it will load up. Click on Repair your computer then System Restore. This should restore your computer for you. If that doesn't work, boot up to the Windows 7 DVD again, click Repair again, then click on Command Prompt then type in chkdsk c:\ /rf – sbtkd85 Jul 22 '11 at 21:42
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.