My note book config is, vista home premium, dell studio 1537, 64bit processor, 6GB ram..
I am facing blue screen error with stop message of : 0x0000007E for two days.it happens from i try to download image from my e-mail. after long googling i tried to debug the minidumb files.. from that i identified the following error codes
SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!IopFreeRelationList+21 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4a67e1a0 STACK_COMMAND: .cxr 0xfffffa60015e3170 ; kb FAILURE_BUCKET_ID: X64_0x7E_nt!IopFreeRelationList+21 BUCKET_ID: X64_0x7E_nt!IopFreeRelationList+21 Followup: MachineOwner
in microsoft they said that, This behavior can occur if either one of the following conditions is true: There are incorrect settings in the computer's basic input/output system (BIOS) configuration.
-or- One or more of the random access memory (RAM) modules that is installed on the computer is faulty.
so first step i tried to reinstall bios. in configuration check, flash came and said that no battery. i dont know how to proceed..please assist..I am so disappointed.. please any one assist