I would like to automate the process of creating the first part of an email, namely "Dear sender's name" in Outlook. I believe it is possible as the name can be derived from the name field of the person who has sent the email (i.e. name field [ email field ] which appears at the top of the email) . How do I go about accomplishing this?
This is a Mail Merge feature and the Microsoft Outlook blog runs through how to set that up
Read about the details on the blog article linked above.