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When I go to install Chrome, the installer pops up and it continues to say it's downlaoding google chrome, but nothing happens. I just uninstalled Chrome and I figured a reinstall would work perhaps but it doesn't seem to be. I was unable to get help in the chrome forum. I'm using Windows 7.

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migrated from Jul 27 '11 at 18:23

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Something is probably blocking it from connecting to the server. Check your Internet protection software like your firewall/antivirus/router/etc. – Synetech Jul 31 '11 at 21:55
already done that..chorme just don't work for me.. :( ... still with IE... – Adler Aug 1 '11 at 20:32

Try installing chrome by using the offline installer. This installer has all of the files pre-included, so it doesn't need to do the "downloading chrome" part which is hanging up your computer.

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Thanks for the edit. – TookTheRook Jul 27 '11 at 18:34
well thanks a lot! now i have chrome!! but... is there any particular reason why it load pages really really slow.. and some pages don't load at all like "SuperUser".. this is the reason why i uninstalled it before.. I don't see any reason that i can point it – Adler Jul 27 '11 at 18:48
Do you have any add-ons in chrome? try disabling all of them and check if same issues occur. Also check this link out: – TookTheRook Jul 27 '11 at 18:50
No add-ons at all! – Adler Jul 27 '11 at 18:52
Not too sure then. Have you checked out the link in the above comment? Do the webpages open fine in other browsers? – TookTheRook Jul 27 '11 at 18:57

I don't know why this worked, but it did for me. I was trying to uninstall and re-install Google Chrome because my version was so far out of date I was told to do this. When I was trying to re-install Chrome, I got an error code of 0x80004002.

This is my workaround:

  1. Download a Full Standalone Offline Installer from here:

  2. Make sure to know where the download file is located on your harddrive.

  3. Rebook your computer / laptop in to Safe Mode. This is usually done by pressing f8 when your computer / laptop is booting up, but you may have to search online on how to enter your computer's Safe Mode. I don't think it matters, you can either arrow down to Safe Mode or Safe Mode with Networking. My choice was Safe Mode with Networking.

  4. Once you are in Safe Mode, navigate to where your file was downloaded to.

  5. Right click on the downloaded file and click on "Open as Administrator." You should now see Google Chrome installing. Once you have installed Google Chrome, close out of all windows and reboot your computer normally. Once booted up, you should now be able to see Google Chrome on both your desktop and in your pinned area on your task bar. Double click to open, log into your account and all should be normal again.

I don't know what is causing the issue for me not to be able to download it straight from Google, but at least I have Chrome back now, and hopefully so will you.

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