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Okay I just got earthlink internet cable and I installed the total access software but the software freezes before i can connect to the interent. Is there any way i connect to the internet?

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You shouldn't need any software from Earthlink. Just plug your network cable from your computer to the cable modem. If that doesn't work unplug cable modem power cord , shut down your computer, plug in the modem, and restart your computer.

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When you restart - just open "Internet Explorer" - assuming you're using a Windows Machine. – CoffeeBean Aug 29 '09 at 13:08

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