I have a strange issue with a Kodak printer that is set up on an Small Business 2008 server, and shared out. The printer prints fine from all Windows XP stations, but won't print from the only Windows 7 32bit (there are no 64bit stations onsite) station that they have on site.
The print driver is fully up to date as per Kodak's website, and the printer firmware is up to date as well. The printer is advertised as Windows 7 compatible.
The issue is as follows: The printer installs fine from the share, accepts the driver with no issues, and the Kodak AIO software recognises the printer. I can print a test page from the Kodak AIO software, but as soon as I try to print from Windows the print job doesn't reach the printer and I receive the following error in the event log:
- Faulting application name: PrintIsolationHost.exe version 6.1.7600.16835
- Faulting module name: KERNELBASE.dll, version 6.1.7601.17625
- Exception code: 0x80000003
- Fault offset: 0x00033e2e
- Faulting process id: 0x1024
I have attempted a reinstallation of the printer on both the server and the client PC.