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Every time I try and print a document the software I use crashes for some reason. I'm running Windows XP 64-bit Professional. I have a HP network printer and other computers can print fine, it's just mine that won't.

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Which printer is it? How exactly do you connect to the printer? Over a print server or directly? Have you tried removing the printer and reinstalling drivers? Please edit and give us some more information. – slhck Aug 8 '11 at 10:37
Also what software are you printing from? Is it just one piece of software that this problem occurs from or from all programs? – Windos Aug 8 '11 at 10:47
this happens from every single piece of software. The printer is connected to the network switch. – tom Aug 8 '11 at 11:15
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2 Answers

up vote 1 down vote accepted

Can you print from any other program? If the answer is yes, you have isolated the error to this program - see if any upgrades are available.

If you can't print from any application, or if you have tried upgrading the program to the latest version already, I would recommend you look for a print driver upgrade just in case it is a compatibility issue.

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No, every single program crashes when I try to print from it. Okay thank you, I will give it a try. – tom Aug 8 '11 at 11:15
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If your HP driver is PCL6, Try removing the printer and reinstalling using a PCL5e driver.

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