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When I enter my username/password on Outlook 2007, it doesn't log in unless I type

DOMAIN\userId

If I click "Remember my password", the next time the dialog doesn't work to log me in because it reduces my userId to just

userId

Stripping off the domain.

How can I make it remember the domain?

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1 Answer 1

Outlook is not retaining the credentials due to your Outlook profile been corrupted.

Create a new Outlook profile.

Also, Outlook shouldn't be prompting for credentials.

1.Make sure you are not locked out of the system.
2.Password is not expired.
3.The profile security is not set to prompt for logon credentials.

To Resolve:

-Tools>Account Settings>Change>More settings>Security>unchek Always prompt for credentials>Apply and restart Outlook.

4.MS Exchange could be connecting via HTTP.

To Resolve: -Tools>Account Settings>Change>More settings>Connection>Under the Outlook Anywhere section, make sure 'Connect to Microsoft Exchange using HTTP' is unchecked.

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