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Word 2010 hangs regularly on the following:

16:20:48,8337135    WINWORD.EXE 5128    RegQueryKey HKCU\Software\Microsoft\Office\14.0\Word    SUCCESS Query: HandleTags, HandleTags: 0x0
16:20:48,8337863    WINWORD.EXE 5128    RegOpenKey  HKCU\Software\Microsoft\Office\14.0\Word\Coauthoring    NAME NOT FOUND  Desired Access: Read/Write

The key HKCU\Software\Microsoft\Office\14.0\Word\Coauthoring does not exist, but this is a clean Office installation.

(this is repeated 500,000 times in a couple of minutes).

I have to kill Word (and lose my work) to continue. Any suggestions how I can fix this?

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up vote 1 down vote accepted

Can you create the Coauthoring registry path?

Also, what sort of access does your user account have to that registry path? - Right click on the key furthest along that path and select permissions. Your account should have a check in Full Control.

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I've created the key and I have full permissions. Will wait to see if that solves the problem – jao Aug 10 '11 at 16:39

Try the Office repair features:

Repair your Office 2010 programs by doing the following:

  1. Click Start, then click Control Panel.
  2. Click Programs and Features.
  3. Click the Office 2010 program that you want to repair, then click Change.
  4. Click Repair, then click Continue.

You might need to restart your computer after the repair is complete.

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