Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I just got Internet cable from Time Warner/ EarthLink. For some reason I tried everything that Time Warner and Earthlink techs told me to do but nothing seems to work. I still can't connect to the Internet. For some reason they think it's the IPv4 address since it begins with 169. I did everything the told me to 8 times, but they both give me the run around tell me it's the other's fault. How can I fix this once and for all?

I have no router.

I use cable to connect to the Internet.

Windows Vista

Cable broadband.

share|improve this question
right, HOW do you connect to the internet? which Operating system are you using. did you get a static IP address from your ISP? – Molly7244 Aug 29 '09 at 22:11
(tagged windows based on – Jonik Aug 29 '09 at 22:19
cable as in Cable Broadband or cable as in: i have a cable plugged into my computer? and if so, where is the other end of said cable plugged into? – Molly7244 Aug 29 '09 at 22:25
see, in order for us to help you here we need as much information as possible, the type of your internet connection is rather irrelevant, what i want to know now is, whether you're using a wired or a wiredless connection. your IP address is provided by a Router (you don't have one?) or a cable modem. now how do you connect to this device? – Molly7244 Aug 29 '09 at 22:39
right, where is the other end of your network cable plugged in? you obviously do have another computer connected to the internet now since your posting here. – Molly7244 Aug 29 '09 at 22:57

A 169.x.x.x IP address is assigned to a computer by the operating system when it cannot get an IP address from the DHCP server (e.g. the router).

There are many possible causes, e.g. faulty cable or NIC, router DHCP disabled.

We need more input on the matter.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.